Privacy Policy

1. Introduction

At Stone Concepts Corporation, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information Collection

We collect personal information that you voluntarily provide to us when you place an order, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, and payment information.

3. Use of Information

We use the information we collect to process your orders, communicate with you, improve our services, and for marketing purposes. We do not sell or share your information with third parties except as necessary to fulfill your order.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal information or request that we restrict its processing.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website will signify your acceptance of the revised policy.

Refund Policy

1. Returns and Refunds

Due to the custom nature of our products, all sales are final. We do not accept returns or offer refunds for custom-fabricated stone products once the order has been confirmed.

2. Damages and Defects

If you receive a product that is damaged or defective, please contact us within 48 hours of delivery. We will assess the issue and provide a resolution, which may include repair or replacement.

3. Order Cancellations

Orders can be canceled within 24 hours of placement without any penalty. After 24 hours, cancellations will be subject to a cancellation fee to cover costs incurred.

4. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Stone Concepts Corporation
Middleton, WI
https://stoneconceptscorp.com/

These policies ensure transparency and fairness in our operations. If you need any adjustments or additional information, feel free to let me know!